Returns & Refunds
Our Returns Policy
We want you to be 100% happy with your order. If you don’t love your new yoga mat, or any accessories - return them within 100 days for a full refund - even if they are used (this does not include items on sale). We will provide a pre-paid postage label so you won't need to pay to return your items.
- Returns for orders of 3 or more yoga mats must be unopened and in the original packaging.
- Returns for items that were on sale are only eligible for 14-day unused returns (box unopened & resale condition) & the return postage is not included.
- If you refuse delivery of your order, any refunds will not include the cost of return postage.
How To Make a Return?
Please contact us (or reply to your order confirmation email) to let us know you’d like to return your order. We’ll then give you a pre-paid returns label. Once we’ve received and accepted your return, we’ll send your refund to the payment method you used when placing your order within 7 business days of receipt.
If you believe your mat has been damaged or is faulty. Please contact us (or reply to your order confirmation email) and send a photo of the mat and damage as soon as possible so that we can solve the problem. Some natural imperfections in cork is to be expected.
Due to operational & handling costs; bulk buys, wholesale & orders for businesses are not refundable.